What made me mad on this was that they offered me a 50% refund only if I would remove my feedback on them. No way, it stays. I told them to shove their refund, and then I filed a claim with Amazon. It was so little amount of money I don't care, but its the principle of being sent a different item and then being screwed with over it. I think they don't have the blue dryer balls anymore and they are substituting the Eco Balls instead.