Thursday, May 3, 2012

Chase Bank Outage, Chase.com Website Down

Chase Bank Outage
Chase Bank Outage, Chase Bank Down, Chase.com Website Down

5/3/2012 @ 5:30 PM PDT- Chase online banking is down. Telephone banking is bogged down and can't get through either. I received errors on the telephone banking, and couldn't get through to a live operator.

Are they being hacked? (Yes, Zeus Trojan embedded in many peoples computers) Not sure if this is planned maintenance or not. Bad time for maintenance.

 
We know you rely on chase.com and are sorry for the inconvenience. We're working to restore your access as quickly as possible.

If you need help right now, please use one of the numbers below. We thank you for your patience and will keep you updated.

Also, be especially wary of phishing emails when the site is down.
 

  Personal Checking, Savings & CD 1-800-935-9935
  Business Banking 1-800-242-7338
Chase Private Client 1-888-994-5626 (or contact your Private Client Banker)
  Home Equity Line of Credit & Loans 1-800-836-5656
  Investments/Retirement 1-800-392-5749
  Mortgages 1-800-848-9136
  Auto Loans & Leases 1-800-336-6675
  Student Loans 1-800-487-4404
  J.P. Morgan Securities 1-888-807-6898
 

  Credit Cards Call the number on the back of your credit card
  Chase Commercial OnlineSM Call your Client Service Professional or Client Service Officer
  Thanks for your patience.



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11/2/2012 (Novemver 2, 2012) Outage Chase



   
 
 
 
 
 
We know you rely on chase.com and are sorry for the inconvenience. We are working hard to resolve our problem.

If you need help right now, please use one of the numbers below. Our telephone bankers may be able to access only some of your account information while our site is unavailable. Also, be especially wary of phishing emails when the site is down.

We encourage you to follow us on Twitter@chasesupport for updates.
Our Twitter advisors are available Monday through Friday from 7.00 AM to 9.00 PM Eastern and Saturday from 8.00 AM to 5.00 PM. Please do not share any personal or account information on Twitter.
   

   
    Personal Checking, Savings & CD 1-800-935-9935  
    Business Banking 1-800-242-7338  
    Chase Private Client 1-888-994-5626 (or contact your Private Client Banker)
    Home Equity Line of Credit & Loans 1-800-836-5656  
    Investments/Retirement 1-800-392-5749  
    Mortgages 1-800-848-9136  
    Auto Loans & Leases 1-800-336-6675  
    Student Loans 1-800-487-4404  
    J.P. Morgan Securities 1-888-807-6898  
   

   
    Credit Cards Call the number on the back of your credit card  
    Chase Commercial OnlineSM Call your Client Service Professional or Client Service Officer
   
Thanks for your patience.
 



/\/\Carla/\/\

8 comments:

  1. They are working out a problem.

    There is a new virus that independently generates a pop-up window when you are on the CHASE site. The pop-up is not from CHASE but looks like it is that asks you to verify your log-in and password where if you fall for it the hacker will now have your log-in info.

    CHASE has a notice on their front page per this and is working on taking corrective action to block the pop-up window from the hackers coming up.

    ReplyDelete
    Replies
    1. Looks like it is up now here. Hopefully it's fixed.
      Thanks for the info.

      /\/\Carla/\/\

      Delete
  2. This site is hacked and money is being stolen from you accounts as you read this

    ReplyDelete
  3. Hackers are collecting customer information from the logon page and you dont even know

    ReplyDelete
    Replies
    1. I never saw any popups, and if you know anything, you don't enter information when that happens. I couldn't even get in, just a message up about it being down.

      /\/\Carla/\/\

      Delete
  4. (9/19/12)- Chase.com online banking is down. It's been down a couple of hours at least (since I have tried).

    B of A had a DoS attack yesterday (9/18/12). Wonder if Chase.com is being attacked today?

    Another site just reported it being down as well 12 minutes ago:
    http://googlebought.blogspot.com/2012/09/chasecom-site-is-down.html

    /\/\Carla/\/\

    ReplyDelete
    Replies
    1. If you go in through the small business banking sitem you can get in: https://www.chase.com/ccp/index.jsp?pg_name=ccpmapp/smallbusiness/home/page/business-banking

      /\/\Carla/\/\

      Delete
  5. It''s down again now. 11/2/12 @ 8:58am Pacific.
    Browser title says: Outage Chase

    /\/\Carla/\/\

    ReplyDelete